WHY IS EMPLOYEE ENGAGEMENT IMPORTANT?
The importance of employee engagement cannot be overstated – employee engagement strategies have been proven to achieve up to 5 times more revenue growth.
Reduce staff turnover by 67%, improve productivity and efficiency by up to 50%, retain customers, and potentially increase proﬁts by as much as 20%. When employees are engaged and happy, it infuses with everything they do, they become more productive, enthusiastic and work efficient. Engaged employees also have a positive effect on customer satisfaction, people who are passionate about their work often are the most appropriate employees to interact with your customer: passion is infectious and your customers will take notice.