In order to fulfil our stated purposes, we neither collect more information nor retain it longer than is necessary.
The information we collect focuses on your usage of the website. This includes:
When you engage with us through social media platforms, we will use your social media username (if you interact with us through those channels) to help us respond to your comments, questions or feedback.Your name and email address are required to respond to any enquiries you make when completing the contact form on our website.
The information we collect from you when visiting our website is used to analyse your activity on the site so that we can administer, support, improve and develop our business. It is also used for statistical and analytical purposes. Ultimately, this will allow us to optimise customer experience.
We collect your personal information when you interact with us, such as when you visit our website or when you use our Contact Us form on the website. Information about your use of our website is collected by using cookies. You can disable cookies if you wish to do so. Information, such as your name and email address, is collected when you complete the Contact Us form on our website. We may also collect personal information when you engage with us on social media platforms, complete any surveys we send to you or enter prize draws or competitions.
We rely on legitimate interest as a basis for processing your personal information when you contact us using the contact form on our website or when you engage with us through social media channels. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interest of processing that information.
Prior to collecting your information from surveys or prize draws, we will request your consent.